With GoPass app you can plan, book and pay for your journey across Dallas, Forth Worth, Denton and many other areas in Texas state.
GoPass app is one of the most complex solution I have ever been working on. Currently it services 4 transit agencies and because it is so simple and flexible for onboarding new tenants, more and more agencies becoming part of solution which of course makes it more complex in terms of UX.
Expect of planing and buying tickets for everyday journeys GoPass app offers Mobility on demand feature where users can book their own ride and be picked up directly at their doorstep. Different agencies have different requirements which such as monthly fare capping, transferring cash into digital payment, live vehicles positioning and more.. which makes whole mobility platform and mobile app being constantly developed to stay in touch with latest UI and features to be toggled on and off depending on agency needs.
Accessibility takes a huge role so app has to be designed and developed to meet ADA and WCAG2.1 AA compliance.
Priority for this platform was to design it as a white label solution so it can be easily styled and converted for any other transit agency on world.